大家(jia)好!今(jin)天讓(rang)小編來大家(jia)介(jie)紹下關于亞馬遜fba恢(hui)復沒有(亞馬遜貨件恢(hui)復)的(de)(de)問(wen)(wen)題,以下是(shi)小編對此問(wen)(wen)題的(de)(de)歸納整理,讓(rang)我們一(yi)起來看(kan)看(kan)吧(ba)。
文章目錄列表:
一、亞馬遜fba庫存突然不見了
題主是(shi)否想詢問“亞馬遜fba庫存(cun)突然不見(jian)了怎么么辦”?亞馬遜平臺會(hui)(hui)有一筆賠付款(kuan)。平臺會(hui)(hui)啟動“FBA庫存(cun)丟(diu)失和損壞(huai)賠償(chang)”機制,丟(diu)失的(de)產品還(huan)是(shi)有可(ke)能被找回來的(de)。找到后會(hui)(hui)收到一封來自亞馬遜的(de)郵(you)件:“我們(men)找到了你最近(jin)因丟(diu)失而獲得賠償(chang)的(de)商(shang)品,并且(qie)已經退還(huan)到你的(de)庫存(cun)里了。”郵(you)件還(huan)會(hui)(hui)提醒,FBA賬戶里原先(xian)獲得的(de)賠償(chang)款(kuan)項(xiang)會(hui)(hui)被扣(kou)除。
二、亞馬遜因為刪掉了計劃的一部分,現在發fba的權限被限制了,怎么辦呢?
情景(jing)一:商品在Manage Inventory頁(ye)面中的(de)配送方式為Merchant,但FBA庫存管(guan)理頁(ye)面內(nei)對應的(de)listing顯示“No Amazon-fulfilled listing existsfor this inventory item.”的(de)報(bao)錯。
解決辦法(fa):出(chu)現此問題的(de)原因是FBA商品沒有對應(ying)的(de)FBA listing,賣家需要在(zai)庫存管理頁(ye)面(mian)中(zhong)找到SKU一致的(de)商品listing,點(dian)(dian)擊listing后部“Edit”按(an)鍵(jian)邊上的(de)Actions按(an)鍵(jian)中(zhong)的(de)“Changed to Fulfilled by Amazon”進(jin)入轉換頁(ye)面(mian),然后點(dian)(dian)擊頁(ye)面(mian)右下角的(de)“Convert Only”轉換為(wei)FBA listing即(ji)可。
情景二:商品(pin)listing在Manage Inventory頁(ye)面(mian)內(nei)無法找到,且FBA庫存(cun)管理頁(ye)內(nei)提示(shi)報錯(cuo): No listing exists for thisinventory item.
解(jie)決辦法:出(chu)現(xian)此問題的原因同樣是是FBA商品沒有(you)對應(ying)的FBA listing,賣家(jia)需(xu)要按照以下步驟進(jin)行操作:
1進(jin)入(ru)賣家后臺(tai)INVENTORY欄目下的“Add a Product”頁面(mian)。
2在(zai)搜(sou)索欄搜(sou)索對應的(de)ASIN。
3在搜索到ASIN匹配的商品后,點擊(ji)其下方(fang)的”Sell on Amazon”創(chuang)建跟賣的由亞(ya)馬(ma)遜進行配送的listing。
請注(zhu)意:編(bian)輯(ji)商(shang)品(pin)信(xin)息時,商(shang)品(pin)的SKU編(bian)碼需要與FBA庫存管理頁面內出現報(bao)錯的商(shang)品(pin)SKU一致,否則系統(tong)無法匹配這兩者的信(xin)息。
如果賣(mai)家(jia)在(zai)搜索欄中(zhong)無法(fa)搜索到對應(ying)ASIN的(de)商品信息,則需要(yao)聯系賣(mai)家(jia)支持進行處理。
情(qing)景三(san):商品的listing在Manage Inventory與(yu)Manage FBA Inventory頁(ye)(ye)面(mian)中的數據一(yi)致(zhi),但(dan)是商品listing處于(yu)Inactive狀(zhuang)態,且FBA庫存管理頁(ye)(ye)面(mian)內(nei)顯示報錯(cuo)信息(xi):Item not in catalog.同(tong)時商品詳情(qing)頁(ye)(ye)面(mian)顯示Currently Unavailable。
解決辦法:導致該問題(ti)出現的原(yuan)因較(jiao)多,賣(mai)家需要聯系(xi)賣(mai)家支(zhi)持團隊進行進一步調查和處(chu)理。
三、亞馬遜fba listing被關閉怎么申訴
Dear Amazon seller support,Thank you for your concern of our account.We received a notification today that our selling privilege has been removed cause we ignores last warning from you. We immediately check the listings. Firstly we are very sorry about our ignorance, we are new to Amazon selling, we are lacking of the rules and policies when sell on your platform. Secondly, it is a mistake we thought that the listing was removed by you after receiving your notification letter, to this point we acknowledge it is our fault. We had deleted the listings and promise we won t sell it again on Amazon if we do not get the warrant. Would you please consider the account seller rating and customers feedback to us We provided customer both good products and customer service. We never got a claim or negative feedback. Hope Amazon can look through to it.If you can give us a chance, we will do as follows:1. Absolutely, we will see through all the policies and rules about selling on your platform.2. We will check the listings in our account to see if there has some which do not meet your requirements, if it does, we will fix it immediately.3. We will check all the products we ve been sold, any complaints or product issues we will solve them in proper way within 12h in favor of the customer s right.4. If any selling questions, we will consult Amazon for help.Sincerely, we write this. We will try our best to provide our sales on Amazon.We believe Amazon will give this issue a serious consideration, and to us, there is a hope, a new chance for us!Look forward to receive your reply.Best regardsXXXXX(店鋪名(ming))亞馬遜(xun)郵件申述模板,希望(wang)幫到(dao)你
四、亞馬遜因為刪掉了計劃的一部分,現在發fba的權限被限制了,怎么辦呢?
FBA發貨權(quan)限被限制了(le),基本(ben)原因是(shi)(shi)(shi)包裝箱超重(zhong)以(yi)及商品(pin)數量不(bu)符(fu)。這個(ge)不(bu)會自(zi)動恢復(fu)的(de),你(ni)要(yao)(yao)自(zi)己想辦法(fa)去申(shen)訴。記得右邊(bian)有(you)一個(ge)Resolve按鈕可以(yi)點(dian),點(dian)一下,一般(ban)是(shi)(shi)(shi)可以(yi)恢復(fu)的(de)。之(zhi)前遇(yu)到過點(dian)完resolve那里,警告就(jiu)(jiu)自(zi)動解除了(le),亞馬遜(xun)沒(mei)要(yao)(yao)求聯(lian)(lian)系他。但(dan)(dan)是(shi)(shi)(shi)如(ru)果你(ni)的(de)警告那里有(you)寫明讓你(ni)聯(lian)(lian)系亞馬遜(xun),那就(jiu)(jiu)通過上(shang)面郵箱將你(ni)的(de)聯(lian)(lian)系方式(shi)和方便的(de)時(shi)間發過去,等(deng)著工作人員來聯(lian)(lian)系你(ni)。一般(ban)這種情況后面都會給恢復(fu),但(dan)(dan)是(shi)(shi)(shi)對(dui)入庫績(ji)效(xiao)已經(jing)造成了(le)影響,所以(yi)后期建議(yi)還(huan)是(shi)(shi)(shi)多注意下,不(bu)要(yao)(yao)再出現類(lei)似問題。還(huan)沒(mei)有(you)解除之(zhi)前需要(yao)(yao)海外倉代為處理(li)貨物,或者(zhe)處理(li)退換貨之(zhi)類(lei)的(de),你(ni)可以(yi)百度南瓜倉試試。
以上就是小編對于(yu)亞馬(ma)遜fba恢(hui)復(fu)(fu)沒(mei)有(亞馬(ma)遜貨件(jian)恢(hui)復(fu)(fu))問題和(he)相關問題的解答了,亞馬(ma)遜fba恢(hui)復(fu)(fu)沒(mei)有(亞馬(ma)遜貨件(jian)恢(hui)復(fu)(fu))的問題希望對你有用!
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